Terms of Service
Terms of Service
Welcome to Nile & Nova.
By using our website and placing an order, you agree to the terms below. We like to keep things simple — thank you for reading 🤍
Shopping with Us
When you make a purchase, you agree to provide accurate details such as your name, contact information, and shipping address.
We reserve the right to cancel or refuse orders in rare cases, such as suspected fraud, stock errors, or incorrect pricing.
Prices & Payments
All prices are listed in Euros (€) and may change at any time.
Payments are processed securely through trusted providers such as Shopify Payments, Stripe, and PayPal.
Product Availability
Each Nile & Nova piece is handcrafted in small, limited batches.
If an item becomes unavailable after you place an order, we’ll contact you promptly to offer an alternative or a full refund.
Returns
Please refer to our Returns & Exchanges Policy for full details.
In short: returns are accepted only for faulty or damaged items.
Privacy
Your privacy matters to us.
See our Privacy Policy to learn how we collect, store, and protect your information.
Liability
We strive to ensure accuracy and excellent service. However, Nile & Nova cannot be held responsible for indirect, accidental, or consequential damages, or for delays caused by third parties such as couriers.
Changes to These Terms
We may update these Terms occasionally. By continuing to use our website, you accept the most recent version.
Last updated: 29 June 2025
Thank you for supporting a small brand like ours.
We’re so happy to have you here — and hope you love your piece as much as we loved creating it.
Origins
Nile & Nova was born from a love of jewellery that feels personal and alive. We create real silver pieces in Egypt with skilled artisans, blending timeless craft with modern boldness.
What We Believe
Jewellery should celebrate who you are. It carries moments, memories, and the confidence to express yourself. We design pieces that move with you through life and still feel fresh years from now.
From Cairo to Rome
Our roots span Cairo and Rome. The energy of both cities inspires our lines and textures. Each piece is designed by us and made in Egypt with care, then finished and quality-checked to meet our standards.
Real Silver. Real People.
We work in genuine sterling silver and refined stones. Our collections are photographed on women of different ages and backgrounds to honour how beauty shows up in many ways.
Made to Last
We do not chase trends. We choose thoughtful design, sturdy settings, and honest materials, so your jewellery can live with you and gather meaning.
