Shipping Policy
Shipping Policy
At Nile & Nova, every order is packed with care and love from our base in Rome, Italy. We currently ship within the European Union, and we can’t wait to expand internationally soon — join our newsletter to be the first to know when we do 🤍
Shipping Destinations
We currently ship to all countries within the Europe.
International shipping is not available yet, but we’re working on it for the near future.
Order Processing
Orders are processed within 1–3 business days.
Once your order has been shipped, you’ll receive a confirmation email containing your tracking details so you can follow its journey to you.
Shipping Rates & Delivery Times
Shipping rates are calculated automatically at checkout based on your location and chosen delivery method.
You’ll be able to select between:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Please note that delivery times may vary depending on the courier and your exact location.
Lost or Delayed Orders
If your order hasn’t arrived within 10 business days of dispatch, please contact us at info@nileandnova.com with your order number, and we’ll be happy to look into it for you.
Origins
Nile & Nova was born from a love of jewellery that feels personal and alive. We create real silver pieces in Egypt with skilled artisans, blending timeless craft with modern boldness.
What We Believe
Jewellery should celebrate who you are. It carries moments, memories, and the confidence to express yourself. We design pieces that move with you through life and still feel fresh years from now.
From Cairo to Rome
Our roots span Cairo and Rome. The energy of both cities inspires our lines and textures. Each piece is designed by us and made in Egypt with care, then finished and quality-checked to meet our standards.
Real Silver. Real People.
We work in genuine sterling silver and refined stones. Our collections are photographed on women of different ages and backgrounds to honour how beauty shows up in many ways.
Made to Last
We do not chase trends. We choose thoughtful design, sturdy settings, and honest materials, so your jewellery can live with you and gather meaning.